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frequently asked questions

  • Classes can always be purchased and booked online through our website. You will be asked to create an account after your first purchase. In order to manage your bookings and purchases from your mobile phone, you will need to download the Momence App. Once you have the app, you will be able to schedule classes and see your account balance within the platform. 

     

    Download here:

    Momemce App (iPhone) 

    Momence App (Android)

    You will still be able to book on our website here here. 

  • Reformer class sizes are limited to 6 reformers. The small class sizes allow for the instructors to provide hands on corrections to each individual, providing a more personalized experience resulting in more effective results. 

    Privates single and group classes are available upon request. If you are interested in booking a private session, email us: hello@studio-west-pilates.com

  • Dress to move your body! We recommend wearing your favorite pair of leggings (or biker shorts) and a top of your choice. As long as you feel comfortable and secure, you'll be comfortable. Socks, with or without grips, are recommended but not required.

  • Grip socks are recommended but not required! We leave this up to personal preference. Grip socks will be available for purchase in the studio for $15. 

  • We ask that you plan ahead to arrive 5-10 minutes before the start of each session. 

     

    This is not only for the benefit of the group, but to also ensure that you have time to take a *deep breath*, put your things away and get ready for class without rushing.

     

    Late arrivals past 5 minutes will not be admitted to avoid any disruption to the group and for your safety. 

  • We get this question often! According to Joseph Pilates: "You will feel better in 10 sessions, look better in 20 sessions, and have a completely new body in 30 sessions." 

     

    We ask that you keep in mind that the definition of "results" depends on the person. Each body is different. As you develop your Pilates practice, you will notice a difference as you improve your form and technique. Pilates has many benefits outside of physique.

     

    If you have specific goals that you want to achieve, we recommend setting up a private session with one of our instructors. Email to schedule: hello@studio-west-pilates.com

  • All of our instructors are trained to modify exercises and provide accommodations to their class plans depending on the specific needs of those in each class. Please notify instructors prior to class if you have any injuries or mobility restrictions that we need to keep in mind.

     

    If you're still unsure, we recommend setting up a private session with one of our instructors to discuss more in depth. Email us: hello@studio-west-pilates.com

  • Pilates is a great low-impact exercise to practice during and after pregnancy.

     

    Please email us at hello@studio-west-pilates.com. to let us know that you're expecting prior to attending class so our instructors can modify with your pregnancy in mind. We do recommend consulting with your doctor before attending.

  • Because we limit Reformer classes to 6 people, classes may fill up fast. Our waitlist is up to 3 individuals. If you do not get a spot in class or leave the waitlist prior to the 12 hour window, the class will be returned to your account. If you are added to the class, you will receive an email confirmation. If you are added from the waitlist within the 12 hour window, the cancelation policy still applies. 

    Anyone added to class from the waitlist who does not attend will be considered a "no show."

  • Limited Monthly Memberships + Class Packs

    Classes must be canceled at least 12 hours prior to the beginning of class or the class will be forfeited. If you do not attend your scheduled class, you will be charged a $15 "no show" fee. 

    Unlimited Memberships:

    If you do not cancel prior to the 12 cancelation window, you will be subject to a late cancelation fee of $15. If you do not attend your scheduled class, you will be charged a $15 "no show" fee.

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